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Help centre, complaints and our 24-hour and 15-day commitments

LSS Editorial Desk · Legal Space Services 1 min read

Our help centre handles call-backs, questions and complaints in one place. Complaints are acknowledged within 24 hours and resolved within 15 days.

Every client should know exactly where to go when something is not right. Our help centre brings everything together.

What you can do there

  • Request a call back at a time that suits you.
  • Ask a question about a service or an order.
  • Raise a complaint about an order, quoting your order number, so that the person handling your file sees it immediately.
  • Track a request you have already sent, using the ticket number you receive.

Advocates in our network have their own help desk on the same page, for questions about their listing.

Our commitments

  • A complaint is acknowledged within 24 hours.
  • It is resolved within 15 days.
  • There is no charge for complaining, and you do not need a lawyer to do it.

If you are not satisfied with the response, you can write directly to our Grievance Officer. The officer’s details, and the full process, are on our grievance redressal page, and our business details are on the contact page.

We have also added answers to the questions people most often ask about contacting us, cancelling an order and keeping their information private, on both the help centre and the contact page.

LSS Editorial Desk Editorial desk, Legal Space Services, New Delhi · Published 22 September 2026 · Approved by our office

News on this page is general information, not legal advice. For your own matter, talk to our team, or find an advocate for court work — the advocate’s fee is engaged and paid by you directly.

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  • You keep the client. We do not take instructions for you and take no share of your fee.

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