Terms of Use

1. Who these Terms are between

These Terms of Use are an agreement between you ("you", the user or client) and Legal Space Services, established on 6 June 2021 at New Delhi, India ("we", "us", "the Company").

This document is published in accordance with Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and is an electronic record under the Information Technology Act, 2000. It does not require a physical or digital signature.

These Terms must be read together with our Privacy Policy, Disclaimer, Refund & Cancellation Policy, Cookie Policy and Grievance Redressal page. Together they form the whole agreement between us.

2. Accepting these Terms

By using this website, sending an enquiry, or placing an order, you confirm that you have read and accepted these Terms. If you do not accept them, please do not use the website or order a service.

We may amend these Terms. The version in force is the one on this page, with the date shown at the top. A change does not affect an order already confirmed before the change.

3. Who may use this website

You may use this website and order a service only if you are 18 years of age or above and competent to contract under the Indian Contract Act, 1872. If you are ordering for a company or another person, you confirm that you are authorised to do so and to bind them to these Terms.

4. What we do — and what we do not do

What we do

• explain what a particular process requires and what it will cost;
• prepare, type and check forms and supporting documents against the checklist a court or office requires;
• arrange appointments and coordinate dates;
• pay prescribed government fees on your instructions and account for them to you;
• file the application and follow it up; and
• keep you informed of progress and hand over the outcome.

What we do not do

Legal advice, an opinion on your rights, drafting that requires an advocate's professional judgement, and appearance before any court, tribunal or authority are provided by independent advocates enrolled with a State Bar Council, in their own name and on their own responsibility. Please also read our Disclaimer.

5. The advocate network

This website carries factual particulars of advocates who have asked to be listed. In relation to them you agree that:

• they are independent professionals, not our employees, partners, agents or representatives, and we do not control or supervise their professional work;
• we do not rank, rate, score, review, endorse or recommend any advocate, and nothing on this website is a recommendation to engage any particular advocate;
• we make no representation about the quality of any advocate's work, the time they will take, or the result they will obtain;
• the choice of advocate is always yours, and a lawyer-client relationship arises only when that advocate expressly accepts your matter in their own name;
• any professional fee agreed with an advocate is payable to that advocate directly. We do not collect it and we take no share in it; and
• a complaint about an advocate's professional conduct lies to the State Bar Council with which that advocate is enrolled.

6. How an order is formed

A price shown on this website is an invitation to enquire, not an offer. A binding contract comes into existence only when all three of these have happened:

1. you have told us what you need;
2. we have confirmed to you in writing — by email, WhatsApp or through your order page — the scope of the work, what we need from you, the price and the estimated timeline; and
3. you have told us to proceed.

We may decline any order, or stop work on one, where the work is outside what we do, where a document appears to be forged or altered, where the instructions appear unlawful, where we cannot verify identity, or where continuing would put us in breach of a law or a professional rule. Where we decline before work has begun, anything you have paid is returned in full.

7. Prices, government fees and taxes

• Prices shown on the website are indicative starting prices for our own work.
• Unless a page expressly says otherwise, our price is exclusive of government fees, court fees, stamp duty, registration charges, notary charges, photographs, courier, travel and any statutory tax.
• Government charges are paid at the rate the office actually charges on the day, and are accounted for to you. If a government charge changes, the change is passed on at cost.
• We will not increase our own fee after it has been confirmed, except where you ask for work outside the agreed scope — and then only after telling you the extra cost and getting your agreement.
• We issue a receipt for every payment. Where any statutory tax applies to us, it is charged and shown separately.

8. Timelines

Every timeline we give is a good-faith estimate based on how the relevant office has recently been working. It is not a guarantee. A timeline can change because of a court date, a public holiday, a strike, a portal or server outage, a change in procedure, an objection raised by the office, a document that turns out to be missing or defective, or a delay on your side. We tell you as soon as we know that a date will move, and why.

9. What we need from you

• True and complete information. Everything you tell us and every document you give us must be true, correct, complete and your own to give.
• Genuine documents. You must not give us any document that is forged, fabricated, altered or obtained by misrepresentation.
• Timely cooperation. Documents, signatures, photographs and attendance at an office or a court must be provided when asked for, so a date is not lost.
• Your own decisions. Where a matter needs legal advice, you must take that advice from an advocate and make your own decision on it.
• Keeping your login safe, if you have one, and telling us at once if you think it has been used by somebody else.

If information you give turns out to be untrue or incomplete, we may stop work immediately. In that case our fee for the work already done remains payable, and you remain responsible for any consequence of the false information, including any action taken by an authority.

10. Things you must not do

In accordance with Rule 3(1)(b) of the IT Rules, 2021, you must not host, display, upload, publish, transmit, store, update or share, through this website, any information which:

• belongs to another person and to which you do not have any right;
• is obscene, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, or otherwise inconsistent with or contrary to the laws in force;
• is harmful to a child;
• infringes any patent, trademark, copyright or other proprietary right;
• deceives or misleads the addressee about the origin of the message, or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
• impersonates another person;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting to any other nation;
• contains a software virus or any other computer code, file or programme designed to interrupt, destroy or limit the functionality of any computer resource; or
• is patently false and untrue, and is written or published in any form with the intent to mislead or harass a person, entity or agency for financial gain or to cause injury.

You must also not attempt to gain unauthorised access to any part of this website or its systems, scrape or copy it in bulk, use it to send unsolicited communications, or use it in any way that interferes with its normal working or with another user's use of it.

11. Content you send us

You keep ownership of everything you send us. You grant us a limited, non-exclusive, royalty-free licence to use it only for the purpose of providing the service you have asked for, including passing it to the advocate handling your matter and filing it with the office concerned. That licence ends when the purpose ends, subject to the retention periods in our Privacy Policy.

We may remove or refuse to act on any content that appears to breach Section 10 or any law, and we may report it to the appropriate authority where the law requires.

12. Our status as an intermediary

To the extent that this website receives, stores or transmits information on your behalf, the Company is an intermediary within the meaning of Section 2(1)(w) of the Information Technology Act, 2000, and observes the due diligence required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. In that capacity the Company is entitled to the exemption from liability under Section 79 of that Act for third-party information it does not initiate, select the receiver of, or modify.

We publish these Terms and our Privacy Policy as those Rules require, we have appointed a Grievance Officer whose details appear on this website and on our Grievance Redressal page, and we act on a lawful order or notice within the time the Rules prescribe. Being an intermediary in respect of user content does not reduce our responsibility for a service we have actually agreed to provide to you.

13. Cancellation and refunds

Cancellation and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms. In short: our professional fee is refundable in the circumstances set out there; government fees, stamp duty, court fees, notary charges and payment gateway charges, once actually paid out, are not.

14. Intellectual property

All material on this website — text, guides, service descriptions, layout, design, graphics, logos and compilations — other than statutory material, judicial decisions, government forms and material owned by others, belongs to the Company. You may read it, and print or save a copy for your own personal use. You may not republish, reproduce, adapt, sell or exploit it, in whole or in part, without our written consent.

15. Privacy

How we handle your personal data is set out in our Privacy Policy, which forms part of these Terms and which explains your rights under the Digital Personal Data Protection Act, 2023.

16. Third-party services and links

This website links to government portals, payment providers and other third-party websites. We do not control them, do not endorse them, and are not responsible for their content, availability, accuracy or privacy practices. Where a payment fails, is delayed or is double-charged by a payment provider, we will help you pursue it, but the provider's own terms govern that transaction.

17. Availability of the website

We try to keep this website available at all times, but we do not guarantee uninterrupted access. We may suspend it for maintenance, upgrades or reasons beyond our control, with or without notice, and we are not liable for any loss arising from unavailability.

18. Liability

We will carry out the service you have ordered with reasonable care and skill, in accordance with our confirmation to you.

We are not liable for:

• a decision, delay, objection, rejection or change of procedure by a court, registrar or any government office;
• the advice, conduct, fee or outcome of any independent advocate or other professional;
• a consequence of information or a document you gave us that was untrue, incomplete, altered or not yours to give;
• a delay caused by you, or by your failure to attend or to sign;
• the act or failure of a payment provider, courier, hosting provider or telecom operator; or
• an event beyond our reasonable control, including a strike, a court or office closure, a natural event, a network or power failure, or a government direction.

To the fullest extent permitted by law, our total liability for any claim arising out of a service is limited to the professional fee you actually paid us for that service, and we are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, revenue, opportunity, goodwill or data.

19. Indemnity

You agree to indemnify and hold harmless the Company, its proprietor, employees and associates against any claim, loss, penalty, cost or expense (including reasonable legal costs) arising from your breach of these Terms, from any untrue, incomplete or forged information or document you supplied, or from your infringement of any law or of another person's rights.

20. Suspending or ending access

We may suspend or end your access to this website or to a login, and may stop work on a matter, where you breach these Terms, where a document or instruction appears unlawful, where identity cannot be verified, or where a law or a lawful order requires it. Where we do, we tell you why and account for any money held. Sections that by their nature should survive — liability, indemnity, intellectual property, privacy and jurisdiction — continue to apply.

21. Grievances and disputes

If something has gone wrong, please tell us first — most problems are solved the same day. Our Grievance Officer acknowledges within 24 hours and resolves within 15 days. The full escalation path, including the Data Protection Board of India and the consumer forums, is on our Grievance Redressal page.

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts at New Delhi — except that, if you are a consumer, you keep your statutory right to approach the District, State or National Consumer Disputes Redressal Commission having jurisdiction where you reside or work.

22. General

• Severability. If any provision is held to be invalid or unenforceable, the rest continues in force.
• No waiver. If we do not enforce a right on one occasion, that does not waive it.
• No assignment. You may not assign your rights under these Terms without our written consent.
• Notices. A notice to you is validly given by email or message to the address or number you gave us. A notice to us must go to the Grievance Officer's address below.
• Language. These Terms are made in English. Any translation is for convenience only; in case of conflict, the English version prevails.
• Entire agreement. These Terms, with the documents they refer to and our written confirmation of your order, are the whole agreement between us.

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