Somebody has given me a document and I need to know whether it is genuine before I rely on it. How do I actually check, and how sure can I be at the end?Start with the answer to the second half, because it determines what the first half is even for. You cannot get to certain, and the reason is structural rather than a shortage of effort or money. Checks only work in one direction. There is no test that comes back saying this document is genuine. Every test that is worth anything comes back either saying something is wrong, or saying nothing. So at the end of good verification you do not hold a conclusion that the document is real. You hold two lists. The things you managed to rule out, and the things you could not check. And the second list is the valuable one, because it tells you exactly how much of your risk is still sitting there untouched. Almost nobody asks for that list, which is why a great deal of verification produces confidence rather than information. Once you have that idea, it gives you a single test to apply to any check anybody proposes, including the ones you were about to do yourself. What would this rule out. Ask it honestly and the commonest check in the world fails immediately. Looking at a document and finding that it looks fine. Think about what the possible outcomes of that are. It looks fine, or it looks a bit odd and you are not sure what that means. There is no outcome in which it clearly fails, which means it carries no information, and yet people do it and genuinely feel better afterwards. A check that cannot come back negative has told you nothing. That is not a clever remark, it is the whole method, and it is why the rest of this answer is about ranking checks by their capacity to fail. The ranking, strongest first. One, confirmation from whoever issued the document. This is the only check that can catch a careful forgery, because it goes to the one party whose records are not under the control of the person who handed you the paper. It is also slow, sometimes impossible, and usually requires a reason the issuer will accept, which is exactly why people skip it. Skipping it may well be reasonable in your situation. Just be clear what you have bought by skipping it, which is a set of checks that can only catch carelessness. Two, a look-up against the record the issuer maintains, where one exists and is accessible. Where this is available it is close to the first in strength and far cheaper, and the question to ask of any reference number or code on a document is not whether it exists but whether it resolves against something the person who gave you the document does not control. If it leads nowhere, or leads somewhere they could have arranged, it is appearance with extra steps. Three, internal consistency, and this is the one that is badly underrated and costs nothing. Lay the document next to every other document you have and every fact you already know, and look for things that cannot all be true at the same time. A date that comes before something it should follow. A name spelled differently across two papers. An address that does not fit a timeline you know about. A figure that disagrees with another document. An authority that would not have been the one to issue that thing in that year. The reason this works so well is that false documents are made one at a time, to solve one problem, and are not constructed as a consistent set with everything else about a person. Consistency checking is where most problems actually surface, and it needs no system and no permission. Four, and last, appearance. The paper, the printing, the seal, the signature. It is last for two reasons. It is the easiest thing to get right if somebody is trying, and it is the thing you are least equipped to judge. I am also not going to give you a list of what to look for, and I want to be straight about why rather than seeming cagey. Such a list is more useful to somebody making a false document than to you. If something about a document looks wrong to you, treat that as a reason to do a stronger check, not as a conclusion. Now the part of this that catches more people than forgery ever does, and which has nothing to do with whether a document is real. Genuine is not the same as sufficient. Suppose every check comes back clean. The document is real, properly issued, correctly checked. It can still be entirely useless to you. It may have been superseded by a later entry in the same record. It may have been cancelled. It may have expired. It may have been issued quite properly on the basis of particulars that were themselves false, in which case the document is genuine and the fact it asserts is not. And most commonly of all, it may simply not be the document your requirement needed, in which case you have obtained a correct answer to a question nobody had. The way to avoid that is unglamorous and almost universally skipped. Before you verify anything, write down what fact you need to be satisfied about. Then ask whether this document, assuming it is entirely genuine, actually establishes that fact. People start from the paper in their hand instead of from the thing they are trying to establish, and so they spend their effort on the authenticity of a document that was never going to do the job. One more distinction that determines whether any of this is possible. Is the document public or private. A document issued by an authority or an institution usually has a record behind it, which means there is something in the world to check against, and the strong checks are at least available. A private document, an agreement, a letter, a receipt, an employer certificate, frequently has nothing behind it at all except the person who made it. For those, verification means going to that person, and there is no register that substitutes for it. If somebody offers to verify a purely private document for you without contacting its maker, ask them what exactly they are going to check, because the honest answer is consistency and appearance, and one of those is worthless. Related to this, and very commonly misread, is attestation. A notarised or attested document is not a verified document. An attestation generally speaks to the act of attesting, that something was signed or produced in front of the person attesting, or that a copy matches what was shown to them. It says nothing about whether the contents are true or whether the original was genuine. A notarised copy of a false document is exactly that. Two practical notes, and then what to do if you find something. If you have been given a scan rather than an original, you have lost the weakest check and kept all the strong ones, which is a smaller loss than it feels. Consistency works identically on a scan. A look-up works identically. Issuer confirmation works identically. You cannot assess the physical object, and that was the bottom of the ranking anyway. And if a document is old, it is not more suspicious, it is less checkable, because records get reorganised, institutions change and the people who could have confirmed something have moved on. Less checkable has the same effect on your unchecked list as suspicious does, and should be treated that way, but without the implication about anybody. If you do find something wrong, stop and be careful. A discrepancy is not proof of dishonesty. Most discrepancies are errors, and documents in this country routinely carry small inconsistencies in names and dates for entirely innocent reasons, which is a whole subject of its own. What you have found is a reason to ask a question, and a reason not to rely on the document meanwhile. Accusing somebody on the strength of a discrepancy is unfair if you are right by accident and your problem if you are wrong. And whether anything should be reported, to whom, and what exposure attaches either to reporting or to staying silent, is a question for an advocate on your own facts, quickly, rather than something to act on by instinct. Finally, the thing you should expect from anybody you pay for this, including us. A per item written statement. For each thing that matters, one of three answers. Checked and consistent. Checked and a problem found. Or not checked, with the reason and what it would take to check it. If what you are handed instead is a document that says verified, you have been given reassurance, and reassurance is the one product in this subject that is always available and never worth anything.
Checks work in one direction
The asymmetry at the centre of this subject, stated once properly.
A check can come back saying something is wrong. No check comes back saying everything is right. The best a clean check can report is that it found nothing — which is a different statement, and the difference is not a quibble.
"Found nothing" is not "nothing there"
It means this particular check, with its particular reach, did not produce a failure. Whether anything exists outside that reach is exactly what the check does not address — and the whole of your remaining risk sits there.
Why you cannot get to "real"
Three reasons, and none of them is about effort or expense.
- Only the issuer knows. A document is genuine if the body named on it actually issued it. Nobody else is in a position to assert that, which means every check short of the issuer is indirect by construction.
- A good forgery is defined by passing checks. That is what makes it good. So passing them is weak evidence precisely where the risk is highest.
- Some things are not recorded anywhere. If an assertion is nobody's record, there is no source against which it could ever be confirmed, however much you spend.
So the useful goal is not certainty. It is knowing precisely how much uncertainty you still have, and whether you are content to carry it.
The two lists
Which is why a verification should end in two lists rather than one verdict.
| List one: ruled out | List two: unchecked |
| What a check could have failed on and did not | What no check reached |
| Feels like the result | Is the result |
| Grows as you spend more | Shrinks only where a strong check was available |
| Tells you what is not the problem | Tells you where the problem would be |
Almost nobody asks for list two. It is the one you are actually paying for, because it is the only part that lets you decide whether to rely on the document.
The check that cannot fail
Now the test to apply to every check, and it disqualifies the most popular one in existence.
Look at a certificate. Consider what the possible outcomes are. It looks fine. Or it looks slightly odd and you have no idea what that signifies. There is no outcome in which it clearly fails.
A check that cannot come back negative has told you nothing
Not "has told you a little". Nothing. If every possible result of a procedure is "proceed", the procedure is not producing information — it is producing the feeling of having checked, which is a different product and widely available for free.
The same test eliminates several other popular rituals:
- Asking the person who gave it to you whether it is genuine. No failure mode.
- Checking that a document is on the right letterhead. The easiest thing in the world to get right.
- Confirming it has a signature and a stamp. So does every forgery.
- Reading it carefully for spelling mistakes. Catches the laziest forgery and nothing else.
- Having a third party look at it and say it seems fine. You have outsourced a check that could not fail.
Worth separating cleanly, because the two feel identical from inside.
Information changes what you would do. Reassurance changes how you feel about what you were going to do anyway. A check that could not fail delivers the second with the texture of the first, which is why it is so popular and so useless.
The honest test on yourself
Before doing any check, decide what result would make you stop. If you cannot name one, you are not checking. You are preparing to proceed.
What would this rule out
One question, applied to everything. Not "is this a good check" but: what specifically would this fail on?
| Check | What it can rule out | What it cannot touch |
| Issuer confirmation | That the issuer issued it at all | Whether what it asserts was true |
| Look-up against the record | That an entry exists, and matches | Anything not in that record |
| Internal consistency | That the document agrees with your other facts | A document made to fit them |
| Appearance | Carelessness | Anything done with care |
| "Does it look fine" | Nothing | Everything |
Ranked by what they rule out
So the ranking falls out, and the striking thing about it is the order in which people actually proceed.
| Strength | Check | How often people do it |
| 1 — strongest | Confirmation from the issuer | Almost never |
| 2 | Look-up against the issuer's record | Sometimes, where obvious |
| 3 | Internal consistency | Rarely, and it is free |
| 4 — weakest | Appearance | Almost always, often only this |
People work the list upside down
Appearance first, often appearance only. The issuer never. Which means the ordinary practice of verification is concentrated entirely in the band that catches nothing done with care — and skips the band that would.
One: the issuer
The only check that reaches the thing you actually want to know, because it is the only one that goes to a party whose records are not controlled by the person who handed you the paper.
- What it can rule out: that the document was issued at all. Nothing else reaches this.
- What it still cannot touch: whether what the document says was true when issued — see genuine on false particulars.
- Where it is possible: institutions and authorities that respond to such enquiries, generally with a reason and often only with the holder's consent.
- Where it is not: most private issuers, bodies that do not answer third parties, and anything where the record no longer exists.
For educational qualifications specifically, this is a defined process with its own timelines and its own service — degree verification — because the enquiry goes to the institution and that is not a same-day matter.
Why nobody asks the issuer
Not laziness. Four real obstacles, and they are worth naming so the decision to skip it is a decision.
- Time. It takes days or weeks, and the thing you are verifying for usually has a deadline.
- Standing. Many issuers will only respond to the holder, or to somebody with a reason they accept.
- Consent. Where the subject's consent is needed, asking for it is awkward — and refusal is itself information you may not want to have to act on.
- Habit. Nobody around you does it, so not doing it feels normal.
The honest framing of the trade
Skipping the issuer may be entirely reasonable. What you have bought is a set of checks that can catch carelessness. Whether that is enough depends on what you are relying on the document for — which is a judgement you can make, but only if nobody has implied the weaker checks were the whole thing.
Two: the look-up
Where the issuer maintains a record that can be queried, this is close to the first in strength and far cheaper in time.
We are deliberately not naming systems, portals or applications on this page, for two reasons: they are the fastest-changing thing in this subject, and which one applies is specific to the document. What generalises is the question to ask of any look-up, and that is the next section.
- What it can rule out: that a matching entry exists in the issuer's own record.
- What it cannot: anything the record does not contain, and anything about whether the entry itself was correctly made.
- When it is strongest: where the record is maintained by the issuer and reached independently of the holder.
Does the code resolve to somebody else
The single most useful question to ask about any reference number, code or scannable mark on a document, and it is not whether the mark exists.
When I use this, does it resolve against a source the person who gave me this document does not control?
Three outcomes, and they are very different:
- It resolves against the issuer's own record, and matches. That is a genuine check with a real failure mode. Strong.
- It leads nowhere, or produces a page that merely repeats what the document already said. That is appearance with extra steps.
- It leads somewhere the holder could have arranged. Worse than nothing, because it manufactures confidence.
The thing to resist
A document with a code on it feels verified before anybody uses the code. That feeling is the point of putting it there — sometimes legitimately, and sometimes not. Use it, or ignore it; do not be reassured by its presence.
Three: internal consistency
The check that costs nothing, needs no permission, requires no system, and finds more problems in practice than anything else available to an ordinary person.
The method is physical and dull. Lay the document beside every other document you have and every fact you already know, and look for things that cannot all be true at the same time.
Why this is the one to actually do
It is third in the ranking and first in availability. The two checks above it are frequently closed to you; this one never is. Whatever else you do or skip, do this.
Things that cannot all be true
What to look for, stated as categories rather than as a checklist, because categories transfer and checklists do not.
- Order of events. A date that precedes something it should follow — an authority given after the act it authorises, a certificate dated before the thing it certifies.
- The same fact, twice. A name, a parent's name, a date of birth or an address that differs between two papers. Usually innocent, always worth asking about.
- Geography against time. A document issued somewhere the person was not, in a period you know about from something else.
- Figures that disagree. An amount, a duration, a period of service stated differently in two places.
- The wrong issuer for the thing. A document issued by a body that would not have been the one to issue it — for that subject, in that place, in that year.
- Absence where there should be presence. A thing that, if true, would have left a trace somewhere else in your file and has not.
Two practical notes on how to actually do this, because "look for inconsistencies" is easy to agree with and easy to do badly.
- Read the same field across all documents, rather than reading each document in turn. Take "date of birth" and read it on every paper, then take the name, then the address. Reading documents one at a time is how a difference between the first and the fourth goes unnoticed, because by the fourth you are remembering rather than comparing.
- Write down the facts you already know before you start — the timeline, where somebody was living, where they were working. Those are checks too, and they are the ones a false document is least likely to have been built against, because the person making it did not know what you know.
Why consistency works so well
Worth understanding, because the explanation tells you how hard to look.
False documents are made one at a time
They are produced to solve one problem, on one occasion, usually in a hurry. They are not constructed as a matching set with everything else about a person's life — their other documents, their timeline, the records other people hold. So the failure shows up at the joins, not on the document itself.
Which also tells you where to put the effort: not in staring harder at one document, but in getting more documents onto the table. Two papers to compare is worth more than an hour with one.
Four: appearance, last
Last, and the reasons are worth stating because being told to ignore your eyes is counter-intuitive.
- It is the easiest thing to get right if somebody is making an effort, which means it is weakest exactly where the risk is greatest.
- You are not equipped to judge it. You have probably never seen a genuine example of this document from this issuer in this year, so you have no baseline.
- Genuine documents look wrong all the time. Older documents, documents from small offices, documents that were handwritten, reprinted, folded or photocopied badly. Judging on appearance produces false alarms as readily as false comfort.
What appearance is legitimately for
As a trigger, not a conclusion. If something strikes you as odd, that is a reason to do a stronger check — not a finding, and certainly not something to say to anybody.
Why there is no checklist here
You will not find a list of forgery indicators on this page, and we would rather explain that than appear evasive.
A list of what to look for is more useful to the forger than to you
It is a specification. Published widely, it improves false documents faster than it improves anybody's ability to spot them — and the people it helps least are exactly the ordinary readers it was written for, who will apply it once, to one document, with no baseline.
The substitute is the whole of this page: pick checks that can fail, and put your effort above appearance rather than inside it.
There is a version of this worth naming because it is the most consequential single misreading in ordinary practice. People treat a stamp — any stamp, from anybody — as having moved a document up the strength ranking. It has not. An attestation sits beside the ranking rather than inside it: it adds a fact about an act that was performed, and that fact can be perfectly true while the document underneath it remains entirely unchecked. A stamped document and an unstamped one are, for authenticity purposes, in exactly the same position unless the stamp came from the body that holds the record.
Which gives a simple discipline when you are handed something stamped. Ask what the stamp says, rather than noticing that there is one. If it says a copy corresponds to an original produced, the question "was that original genuine" is untouched and still yours. If it says the issuing authority confirms the entry in its own record, that is a different animal entirely and belongs at the top of the ranking. Both look like stamps from across a desk.
Public or private
Before anything else, one classification decides whether verification is even possible.
| | Public or institutional | Private |
| Is there a record behind it | Usually | Frequently nothing |
| Issuer check available | Often, with a reason | Only by going to the maker |
| Look-up available | Sometimes | No |
| Consistency available | Yes | Yes |
| So verification means | Checking against the record | Asking the person who made it |
The private document problem
Agreements, letters, receipts, employer certificates, acknowledgements, experience letters, salary slips, no-objection letters. Enormously common, and mostly unverifiable in the sense people mean.
There is no register behind them. There is only the person or organisation that made them. So:
- Verification means contacting the maker. There is no substitute, and no system to query.
- Consistency becomes the main check, and it is genuinely useful here — a letter that disagrees with a bank statement or a timeline is the usual way these fail.
- If somebody offers to "verify" a purely private document without contacting its maker, ask exactly what they will check. The honest answer is consistency and appearance, and one of those is worthless.
We will tell you when there is nothing to check
If the document is private with no record behind it, the honest position is that there is nothing we can do that you cannot do by asking the person who issued it — and we would rather say so than take the fee.
Attestation is not verification
A misreading that does real damage, because it converts a weak position into a confident one.
An attestation generally speaks to the act of attesting — that something was signed or produced before the person attesting, or that a copy corresponds to what was shown to them. It does not speak to whether the contents are true, or whether what was shown was genuine.
A notarised copy of a false document is a notarised copy of a false document
The attestation is accurate: a copy was made of a thing produced. What it certifies is the copying, not the thing. Nothing about the stamp reaches the question you are asking.
The same caution applies, in its own way, to legalisation for use abroad: that process attends to the chain of authentication of signatures and seals rather than to the truth of contents, and it is a different subject with its own guide.
If you only have a scan
A smaller loss than it feels, and worth saying because people treat it as disqualifying.
A scan removes exactly one check — appearance — and appearance was the bottom of the ranking. Everything above it is unaffected:
- Consistency works identically. You are comparing contents, not paper.
- A look-up works identically. The reference is the reference.
- Issuer confirmation works identically. The issuer is being asked about an entry, not about your copy.
So the scan question is really a question about you
If your checking was going to be the strong ones, a scan costs you almost nothing. If your checking was going to be looking at it, a scan has removed the only thing you were doing — and that is useful to know about your own method.
The old document
An important distinction that people collapse, usually to somebody's unfair disadvantage.
An old document is not more suspicious. It is less checkable. Records get reorganised. Institutions merge, close or rename. The people who could have confirmed something have retired. Systems that hold recent entries do not reach back.
- Practically, "less checkable" has the same effect on your unchecked list as "suspicious" does — the risk is unresolved either way.
- Fairly, it is a completely different statement about the person, and treating the two as one is how perfectly honest people get refused.
- So say which it is. "We could not check this, because the record does not reach that far" is honest. "This could not be verified" implies something it should not.
One more thing about old documents, and it is the part that gets honest people into trouble with institutions rather than with individuals. Where a check comes back empty, the wording of what is reported matters enormously, and the person writing it rarely thinks about that. "We could not check this" and "this could not be verified" describe the same event and land completely differently — the first is a statement about the reach of a check, the second sounds like a statement about the document. Anybody writing up a verification should use the first, and anybody reading one should mentally rewrite the second into it before drawing a conclusion.
Genuine is not sufficient
Now the second half of the subject, which has nothing to do with authenticity and which catches more people than forgery ever does.
Assume every check comes back clean. The document was issued, by the body named, exactly as it appears. It can still be completely useless to you.
| The document is | And yet |
| Genuine | It was superseded by a later entry in the same record |
| Genuine | It has been cancelled since it was issued |
| Genuine | It has expired, or describes a state of affairs that has changed |
| Genuine | It was issued on particulars that were themselves false |
| Genuine | It is simply not the document your requirement needs |
Two paimane, not one: real, and sufficient. People spend everything on the first and never state the second.
Superseded and cancelled
The quiet ones, because nothing about the document itself changes when they happen.
- Superseded. A later entry in the same record replaced it — a correction, a fresh issue, an amended particular. The document in your hand is a true copy of a position that is no longer the position.
- Cancelled. The thing it evidenced was withdrawn, revoked or surrendered. The paper is unaffected and entirely genuine.
- Expired. The clearest case and still frequently missed, because a date on a document is read as issue rather than as validity.
Which turns one check into two
Not only "was this issued" but "is this still the current position in that record". They are different questions and the second is the one that matters for anything you are about to rely on. A look-up frequently answers both at once, which is another reason it outranks appearance by so far.
Genuine, on false particulars
The case that shows exactly how far authenticity reaches, and it is less far than people assume.
A document can be issued entirely properly, by the right body, following the right process, on the basis of information that was false. The issuer did nothing wrong. The document is genuine. And the fact it asserts is not true.
No authenticity check reaches this
Issuer confirmation will confirm the document. A look-up will find the entry. Appearance will be perfect. All of that is correct, and none of it addresses whether what was told to the issuer was so.
What does reach it, partially: consistency against independent facts. If a document asserts something that disagrees with a bank record, a timeline, or another institution's paper, the disagreement is visible even though the document is genuine. This is the one place where the third-ranked check outperforms the first.
The real and wrong document
And the commonest failure in this entire subject, which nobody calls a failure because nothing went wrong.
Somebody needed to establish a fact. They were given a document. They verified it, properly, and it was genuine. And it does not establish the fact.
- An address proof that proves an address — at a date years before the one that mattered.
- A certificate that evidences one thing, where the requirement was about an adjacent thing.
- A document in the name of a person, where what was needed was the status of an entity.
- A letter from somebody who was not the person whose confirmation the requirement called for.
- A copy, properly attested, where the requirement needed the record-holder's own issue.
A correct answer to a question nobody had
This is the expensive one, because every step was done well. The verification was sound; the selection was wrong. And it is invisible from inside the process, because nothing failed.
Start from the requirement
The cure, and it is one habit, applied before any checking at all.
People start from the document in their hand, because that is what arrived. The right starting point is the fact you need established, which is somewhere else entirely.
- Write down the fact. In a sentence. "That this person lived at this address on this date." "That this entity existed on that date." "That this qualification was awarded."
- Ask who is entitled to establish it. Which body's record is the one that settles it.
- Then ask whether the document you have — assuming it is entirely genuine — establishes that fact.
- Only then verify.
The question before the check
Step three above deserves isolating, because it is thirty seconds long and it is skipped essentially always.
If this document is completely genuine, does it tell me what I need to know?
- If the answer is no, stop. Verification is wasted effort and you need a different document. This is the cheapest saving available in the whole subject.
- If the answer is "partly", name the part it does not cover. That part belongs on the unchecked list regardless of what any check returns.
- If the answer is yes, now the checking is worth doing — and you know what you are protecting.
Two further habits make that question sharper, and both take seconds.
- Find out who imposed the requirement, and in what words. People work from a summary that has passed through two or three hands, and the summary has usually lost the part that mattered — a date, a form, whose confirmation. Asking for the original wording routinely changes which document is needed.
- Ask what would satisfy them instead. Requirements are frequently stated in terms of one document because that is the usual document, not because it is the only acceptable one. The alternative is often easier to get and easier to verify, which makes this question the best value in the subject.
The unchecked list
The deliverable, and the reason this page exists in the shape it does.
The output of verification is the list of what is still unknown
Not a verdict. Not a certificate. A written statement of where your remaining risk sits, specific enough that you can decide to accept it, remove it, or walk away.
And the reason it is the output rather than a footnote to the output: you cannot act on "verified". You can act on "the issuer confirmed the award; the record shows it current; the name differs by an initial across two documents and is unexplained; and whether the particulars given to the institution were correct is not checkable by anybody."
The three answers, per item
What a verification should say about each thing that matters. Three possible answers, and exactly one of them is usually missing from what people are handed.
| Answer | What it means | What to do |
| Checked and consistent | A check with a real failure mode did not fail | Note which check, and its reach |
| Checked and a problem found | Something does not agree | Ask, do not conclude |
| ★ Not checked | No available check reached it | Decide whether to carry it, remove it, or stop |
If what you are handed instead is a document saying "verified", you have been given reassurance. That is the one product in this subject which is always available and never worth anything.
Why something cannot be checked
The reasons, stated plainly, because "unchecked" needs its cause attached or it reads as an accusation.
- The issuer does not respond to third parties. Common and entirely proper.
- The record is accessible only to the holder. So the check exists but is not yours to run.
- There is no register behind the document at all. True of most private documents.
- The assertion is not a matter of record anywhere. Nothing to check against, at any price.
- Confirming it needs the consent of the person who gave it to you. Which they may give, and may not.
- The record does not reach that far back. The old document problem.
None of these means anything is wrong
All of them mean the risk is unresolved. Keeping those two statements apart is most of what it means to do this honestly — and it is the thing that protects the person whose document it is as much as the person relying on it.
Pricing your own risk
What the unchecked list is actually for, once you have it.
For each item on it, three options and a cost against each:
- Remove it. Do the stronger check. Cost: time, usually, and sometimes the subject's consent.
- Carry it. Decide the exposure is acceptable for what you are relying on the document for. Cost: the exposure, knowingly held.
- Ask for a different document. Frequently the cheapest route, and almost never considered — a document with a record behind it instead of one without.
The third option is the underused one
If a private document cannot be verified, the answer may not be better verification. It may be asking for something verifiable instead — and that request is reasonable, cheap and far more effective than scrutinising an unverifiable paper harder.
If you find something
Stop, and be careful about the next move, because this is where people create problems for themselves.
- Write down exactly what you found, factually, before it becomes a conclusion in your memory.
- Do not rely on the document meanwhile. That part is straightforward.
- Ask about it, neutrally, of the person who gave it to you — and note that most discrepancies have an explanation that arrives within a sentence.
- Do not characterise it, to them or to anybody else, until you know.
A discrepancy is not dishonesty
Worth its own section because the inference is automatic and usually wrong.
Most discrepancies are errors
Documents in this country routinely carry small inconsistencies in names, spellings, parents' names and dates for entirely innocent reasons — transliteration, a clerk's typing, a form filled by somebody else, a name that changed. Our guide on name mismatches exists because this is the ordinary condition rather than the exception.
What you have found is a reason to ask. It is not a finding about a person, and treating it as one is unfair where you are wrong and only accidentally right where you are not.
What not to do next
Four things, and the last is the one that most often turns a checking exercise into a dispute.
- Do not accuse. Ask. The difference costs you nothing and is the whole difference.
- Do not tell third parties what you think you have found. If you are wrong, that is your problem; if you are right, it is still not yours to publish.
- Do not confront with "proof" you do not have. A discrepancy is not proof and presenting it as one ends the conversation in which the explanation would have arrived.
- Do not decide what to report, or whether to. Whether anything should be reported, to whom, and what exposure attaches either way is an advocate's question on your facts, and worth asking quickly rather than acting on instinct. It is not ours and we will not advise on it.
When your document is the one checked
This page has two readers, and the second half of the audience is the person whose paper is being examined. Almost everything above reads differently from that side, and the practical advice inverts.
Your interest is in the strong checks happening
Because the weak checks are the ones that go wrong for honest people. Appearance produces false alarms on genuine old documents. "Unable to verify" gets read as a finding. The faster somebody reaches the issuer or the record, the better your position — so help them get there rather than waiting to be asked.
Which makes the passive path the dangerous one: do nothing, answer only what is asked, and let the person checking spend three weeks on the weak band forming an impression.
Disclose it first
The single most valuable thing on this page for the person being checked.
A discrepancy you disclosed is an explanation. The same discrepancy discovered is a finding.
Identical facts. Entirely different reception. And the only variable is who said it first.
So before handing anything over:
- Read your own set the way a checker would — side by side, looking for things that do not agree. You will find what they would find.
- Say it first, plainly, with the reason. "My name is spelled two ways across these two documents, because the older one transliterated it differently."
- Bring the fix if there is one — a correction already made, or a one-and-same-person position already documented. Produced in advance it is an answer; offered afterwards it is an excuse.
- Give what makes the strong check easy — the reference, the date, the issuing office, and consent where consent is what is blocking it.
There is a second reason to volunteer the strong route, and it is about how impressions form rather than about fairness. Somebody checking a document is making a judgement under uncertainty, and they will resolve the uncertainty one way or another — if not with a record, then with an impression. Impressions are built from exactly the material this page calls weakest: how the paper looked, how long the answers took, whether you seemed comfortable. You cannot prevent that process; you can make it unnecessary by handing them something that settles the question.
And one piece of cold comfort worth having: if your document is old or from a body that no longer responds, the honest result is going to be "unchecked", and that is not a verdict on you. The useful move there is to say so yourself, early, in the terms this page sets out — less checkable, not more suspicious — and to offer whatever independent facts are checkable instead. A person who explains their own unchecked list is in a far better position than one who leaves somebody else to discover it and name it.
What not to hand over
Helping is not the same as emptying your file, and two limits are worth holding.
- Give what is needed, not everything. A checker with your entire file will check your entire file, including things nobody required, and every additional document is an additional chance of an unexplained inconsistency about something irrelevant.
- Be careful about originals leaving your hands. A clear copy plus the ability to produce the original for inspection is almost always sufficient. Somebody who insists on retaining your originals in order to verify them is asking for something verification does not require — and the risks of that are a separate subject with its own rules.
Documents with their own route
Some things are not a general document check at all; they are a defined process with a defined counterparty, and treating them as a quick check wastes the time.
When checking is not worth it
Said plainly, because we would rather lose the order than take it for nothing.
- A purely private document with no record behind it. There is nothing we can check that you cannot, by asking its maker. Save the fee and make the call.
- A single document, where you are the only source of comparison. Consistency needs more than one paper. If there is one document and no other facts, the strong checks are either available to you directly or not available at all.
- Where the answer to the question before the check is no. Do not verify a document that would not help you even if genuine.
- Where you are going to proceed regardless. If no result would change your decision, you are buying reassurance. We would rather tell you that.
Where it genuinely is worth it
Several documents to be read against each other. A look-up available that you do not know how to use or interpret. A document you are about to rely on for something material and want the unchecked list written down before you do. And the common one: you are not sure what the requirement even is, which is a conversation rather than a check.
Who brings us a document
Four callers, and each needs a different first question.
- "Is this real?" The commonest, and the first thing we do is reframe it — what fact do you need, and what would each available check rule out.
- "Something about this feels off." Useful instinct, weak evidence. We move it off appearance and onto consistency, which is usually where the feeling came from anyway.
- "I have five documents and they do not seem to agree." The best case for this service, because consistency is the check we can actually run well.
- "My documents are being verified and I am worried." The other side of the page, and the work is disclosing first.
What we ask before we start
- What fact you need established. Asked first, because it occasionally ends the matter.
- Who is asking you for it, and in what terms, if anybody is.
- Whether the document is public or private — which decides whether any strong check exists.
- What else you have. Every additional document makes the consistency work more powerful.
- Whether you have the original, and whether the subject's consent is available if a strong check needs it.
- What you will do with the answer. If nothing would change, we will say so.
What we check, and how
- The requirement first — whether this document, if genuine, does the job at all.
- Classification — public or private, and therefore which checks exist.
- Any available look-up, run against the issuer's own record where there is one, and reported with its reach stated.
- The consistency work — your documents read against each other and against the facts you give us, which is where most findings come from.
- Currency — not only whether it was issued, but whether it is still the position in that record, where that is checkable.
- What an issuer enquiry would require, where one is the only remaining route — who, how long, and whether consent is needed.
What you get from us
A written note, per item, in three columns — and the third is the point:
- Checked and consistent, with which check and what its reach was.
- Checked and inconsistent, stated factually, with no characterisation of anybody.
- ★ Unchecked, with the reason, and what it would take to check it.
Plus a digitised set of exactly what you gave us, so the position as at today is on record — which matters if anybody later asks what you had in front of you when you decided.
What we cannot certify
We will not
- Certify that a document is genuine. Only its issuer can say that, and we are not it.
- Issue anything that reads as an authority's confirmation, or that a third party could mistake for one.
- Tell you, or imply, that a person is dishonest.
- Supply forgery-detection checklists.
- Advise on reporting, on liability, or on what any finding means for you.
- Report a clean set of weak checks as a clean result.
- Contact an issuer by pretending to a standing we do not have, or without the consent a strong check requires.
The first and last cost us work, and the sixth is the one that distinguishes this from most of what is sold under the word "verification".
Our fee on a check
Our part for a document check — the requirement question, the classification, any available look-up, the consistency work across everything you give us, the currency question, and the written three-column note ending in the unchecked list — is ₹399, with a turnaround of Same day.
That turnaround covers what can be done quickly plus the honest statement of what cannot. Where a check depends on an issuer replying, that is not a same-day matter and we will say so at the start rather than let the stated time imply otherwise.
What is separate:
And the framing. This is a small service and its value is concentrated in two things nobody charges separately for — asking what you actually need established, and writing down what remains unknown. The checking in the middle is sometimes substantial and sometimes, honestly, unavailable. If your document is private with no record behind it, we will tell you there is nothing here for us to do, and if you were going to proceed whatever we found, we will tell you that too. A service that returns "verified" on every document it is given is selling the one thing in this subject that is always available and never worth anything.
Court work is for your advocate, whose fee is engaged and paid by you directly; we do not quote, collect or share it.
Get the unchecked list, not a verdict
We start by asking what fact you actually need established, work out which checks are even available for your document, run the ones that can fail, read everything you have against everything else — and hand you a written note that says, item by item, what was ruled out and what is still unknown. We will not certify that anything is genuine, because only its issuer can.
No payment now · Pay only after the work is done
Tis Hazari Court Complex, New Delhi, Delhi 110054
What this page rests on
This page is about the logic of checking rather than about any one document, so what underlies it is mostly general law and general practice rather than a provision. The relevant background: the law of evidence, under which the contents of a document are proved by producing it or, where that is not possible, by the modes of secondary evidence the law allows, and under which a document being genuine and the facts it recites being true are treated as separate questions — which is the legal shape of the distinction this page draws between real and sufficient; the general principle that a public document maintained by an authority derives its weight from the record behind it, and that a private document derives whatever weight it has from the person who made it, which is why the availability of a check turns almost entirely on that classification; the law and practice governing attestation and notarial acts, under which what is certified is the act performed before the attesting person — a signature made, or a copy corresponding to an original produced — and not the truth of contents, and the separate regime for the legalisation of documents for use abroad, which authenticates a chain of signatures and seals rather than contents; the rules of the various issuing authorities and institutions as to who may request confirmation of an entry, in what circumstances and with whose consent, which differ between bodies and are revised; the data protection framework, under which information about an identifiable person is not freely obtainable and consent frequently governs whether a confirmation can be sought at all; and the general law on false documents and on their use, which is why this page declines to publish detection criteria and declines to advise on what should be reported. No provision numbers, no authority names, no systems, portals or applications and no detection criteria are stated on this page: the systems are the fastest-changing element in this subject, and a criteria list is of more use to a person producing a false document than to the reader of a guide. For a particular document the operative sources are the requirement actually imposed on you and the current rules of the body that issued it. Nothing here resolves any legal question, and what a finding means, what should be done about it, and anybody’s exposure either way are matters for an advocate instructed on the facts.
Questions people actually ask
Somebody has given me a document. Can you tell me whether it is real?
Not in the form you are asking, and the reason is worth two minutes of your attention because it changes what you should ask for. No check can establish that a document is genuine. Checks can only establish that something is wrong with it. So the honest output of verification is never "this is real" — it is "here is what we were able to rule out, and here is what remains unchecked." That second list is the useful part and it is the part nobody asks for.
That sounds like a technicality. Is it?
It is the opposite of a technicality; it is the thing that decides whether your checking was worth anything. Think about a check that cannot come back negative — looking at a certificate and finding that it looks fine. There is no outcome in which that check fails, which means it carries no information, and people do it and feel reassured. A check that cannot fail has told you nothing. Every useful check has a way of coming back badly.
So which checks are actually worth doing?
Rank them by what they can rule out, and the ranking is roughly: confirmation from whoever issued it; a look-up against the register or record the issuer maintains; internal consistency against other documents and against known facts; and last, appearance. People do them in almost exactly the reverse order — appearance first, often appearance only, and the issuer never.
Why does nobody go to the issuer?
Because it is slow, it is sometimes not possible, and it requires a reason that the issuer will accept. All of that is true. The point is to be clear-eyed about what you have bought by skipping it: you have done the cheap checks, which can only catch a careless forgery, and left untouched the only check that can catch a careful one. That may be an entirely reasonable trade in your situation. It is a trade, and it should be a decision rather than an oversight.
What is the strongest check I can do myself, cheaply?
Internal consistency, and it is badly underrated. Lay the document beside every other document and every fact you already know, and look for things that cannot all be true at once — a date that precedes something it should follow, a name that differs across papers, a place that does not fit a timeline, a figure that disagrees with another document. This costs nothing, needs no system, and catches a surprising share of problems, because the people who produce false documents produce them one at a time and not as a consistent set.
Will you look at it and tell me if it looks forged?
We will tell you what we see, and we will tell you plainly that appearance is the weakest thing on the list. What we will not do is publish or supply a checklist of forgery indicators, and the reason is simple: such a list is more useful to somebody making a false document than to you. If something about a document’s appearance is genuinely concerning, that is a reason to do a stronger check, not a conclusion.
Suppose everything checks out. Am I safe?
You are in a better position and you do not have a guarantee, and there is a second problem that has nothing to do with authenticity. Genuine is not the same as sufficient. A perfectly real document can be superseded, cancelled, out of date, issued on particulars that were themselves false, or — the commonest case by far — simply not the document your requirement actually needs. It was real, it was checked, and it does not do the job.
How do I avoid that?
Ask what the requirement is before you verify anything. It sounds obvious and it is skipped almost universally, because people start from the document in their hand rather than from the thing they are trying to establish. Write down what fact you need to be satisfied about. Then ask whether this document, even if entirely genuine, establishes that fact. A startling number of verifications are correct answers to a question nobody needed.
What does "the unchecked list" mean in practice?
It is the actual deliverable. For each thing that matters, we say one of three things: checked and consistent; checked and a problem found; or not checked, and here is why and what it would take. The third category is the one you are paying for, because it tells you precisely how much of your risk is still sitting there and what it would cost to remove.
Why would something be unable to be checked?
Because the issuer does not respond to third parties; because the record is not accessible to anybody but the holder; because there is no register behind the document at all, which is true of a great many private documents; because the thing asserted is not a matter of record anywhere; or because confirming it requires the consent of the person who gave it to you. None of those means anything is wrong. All of them mean the risk is unresolved, which is different and worth knowing.
Does it matter whether a document is public or private?
It is the single biggest factor in whether verification is possible at all. A document issued by an authority or institution usually has a record behind it, which means there is something to check against. A private document — an agreement, a letter, a receipt, an employer’s certificate — frequently has nothing behind it but the person who made it. For those, verification means going to that person, and there is no register that can substitute.
What about a notarised or attested document? Does that make it verified?
No, and this is a very common misreading. An attestation generally speaks to the act of attesting — that something was signed or produced before the person attesting, or that a copy matches what was shown. It does not speak to whether the contents are true, or whether the original was genuine. A notarised copy of a false document is a notarised copy of a false document.
And a document with a QR code or a reference number?
Those are useful exactly to the extent that something independent answers when you use them, and useless the moment they are decoration. The question is not whether the document has a code; it is whether the code resolves against a source the person who gave you the document does not control. If it does, that is a strong check. If it leads nowhere, or leads somewhere they could have set up, it is appearance with extra steps.
How much does the age of a document matter?
More than people expect, in two separate ways. A document can be genuine and no longer current — superseded, expired, or overtaken by a later entry in the same record. And older documents are harder to check, because records get reorganised, institutions change and the people who could have confirmed something have moved on. An old document is not more suspicious. It is less checkable, which has the same practical effect on your unchecked list.
Somebody gave me a scan rather than an original. Does that change anything?
It removes the weakest check and leaves the rest intact, which is a smaller loss than people assume. You cannot assess the physical object, which was the bottom of the ranking anyway. Consistency checks work exactly as well on a scan. Issuer confirmation works exactly as well. If the strong checks come back clean, the absence of the original matters less than it feels; if you are relying on appearance, a scan has removed the only thing you were doing.
What if I find something wrong?
Then stop, and be careful about what you do next. A discrepancy is not proof of dishonesty — most are errors, and documents in India routinely carry small inconsistencies in names and dates for entirely innocent reasons. What you have found is a reason to ask, and a reason not to rely on the document meanwhile. Accusing somebody on the strength of a discrepancy is both unfair and, if you are wrong, your problem; and what any of it means legally is an advocate’s question.
Should I report a document I believe is false?
That is not a documentation question and we will not advise on it. Whether anything should be reported, to whom, and what exposure attaches to reporting or to not reporting, is a matter for an advocate on your own facts — and it is worth asking quickly rather than acting on instinct. What we can do is establish, factually, what was checked and what was found, which is what anybody advising you will want first.
My own document is being verified by somebody. What should I do?
Help them, actively, because the slow and suspicious path is the one where you do nothing. Give the original alongside the copy. Give the details that let a look-up work — the reference, the date, the issuing office. Volunteer the inconsistency before they find it: if your name is spelled two ways across your documents, say so first and explain it, ideally with a
correction or an affidavit already in hand.
A discrepancy you disclosed is an explanation; the same discrepancy discovered is a finding.Is there anything I should not hand over?
Give what is needed and not your whole file, and be careful about originals leaving your hands at all — that is a
separate subject with its own rules. For verification, a clear copy plus the ability to produce the original for inspection is almost always enough, and somebody who insists on retaining your originals in order to verify them is asking for something verification does not require.
Can you verify a degree or an employment record?
An educational qualification is a specific thing with a specific route, and it has
its own service and its own guide, because the question is put to the institution and that takes time. An employment record generally has to come from the employer, which means it is a private-document problem: there is no register, and the only real check is the organisation itself.
How long does your part take?
Our part runs to Same day, and that is deliberately short because what we do in that time is the checking that can be done quickly plus the honest statement of what cannot. Where a check depends on an issuer replying, that is not a same-day matter and we will tell you so at the start rather than let you assume our turnaround covers it.
What exactly do you deliver?
A written note, per item: what we checked, how, and what came back; what came back inconsistent; and
what is unchecked, why, and what it would take to check it. Plus the consistency work across whatever other documents you give us, which is the part that most often finds something. And a
digitised set of what you gave us, so that the position as at today is recorded.
What will you not do?
Certify that a document is genuine — we are not its issuer and nobody but the issuer can say that. Tell you a person is dishonest. Supply forgery-detection checklists. Advise on reporting, liability or what any of it means for you. Confirm something to a third party as though we were an authority. Or let you leave believing that a clean set of weak checks is a clean result.
Honestly, is this worth four hundred rupees?
Sometimes not, and we will say so. If the document is private with no record behind it, the honest answer is that there is nothing for us to check that you cannot check yourself by asking the person who issued it — and we would rather tell you that than take the fee. Where it is worth it is where several documents have to be read against each other, where a look-up is available and you do not know how to use it, or where you want the unchecked list written down before you rely on something.
What does yours cost?
Our part is ₹399 and the turnaround is Same day. A full file read rather than a document check is different work —
scrutiny for a marriage file, or
both parties’ sets read against each other. Court work is for your advocate, whose fee is engaged and paid by you directly; we do not quote, collect or share it.
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