Most employment disputes are not really about the contract. They are about which law the person falls under, and that is settled by what they actually did rather than by the designation printed on the letter. Get that one question right and the rest of the file follows: who owes notice, what compensation is payable, which forum hears it, and what a clause can and cannot make you do after you leave. This page sets out both sides — what a company should put in the contract, and what an employee is entitled to whatever the contract says.
Three documents, used interchangeably, doing three different jobs. Which one you have decides how much of your arrangement is actually written down anywhere.
| Offer letter | Appointment letter | Employment agreement | |
|---|---|---|---|
| When | Before joining | On joining | On joining, signed by both |
| Usually covers | Role, salary, start date, conditions | Designation, date, salary, probation, notice | All of that, plus confidentiality, intellectual property, non-solicitation, deductions, dispute resolution |
| Signed by | The company; the candidate accepts | The company | Both parties |
| Good enough for | Nothing, once you have joined | A simple role with no confidential information and no IP | Any role with access to data, clients, code or money |
The pattern we see most often is a company that grew past the point where a two-page appointment letter was adequate and never noticed. The letter says nothing about who owns the work, nothing about client lists, nothing about what happens to the laptop and the passwords, and nothing about how a dispute gets resolved. None of that matters until somebody leaves badly — and then all of it matters at once.
This is the question almost nobody asks at the start and everybody asks at the end, because it decides the forum, the remedy and often the outcome.
Section 2(s), Industrial Disputes Act, 1947 — definition of “workman” (in substance).
Any person employed in any industry to do any manual, unskilled, skilled, technical, operational, clerical or supervisory work for hire or reward, whether the terms of employment are express or implied — but not including a person employed mainly in a managerial or administrative capacity, or a person employed in a supervisory capacity who draws wages exceeding the prescribed amount or exercises functions mainly of a managerial nature.
Three things follow from that wording and each of them surprises somebody.
If you are a workman, the Industrial Disputes Act opens up: retrenchment conditions, reinstatement as a possible remedy, and a conciliation and adjudication route. If you are not, your claim is essentially contractual, and the remedies are the ones the contract and the general law give you. Which is why this is the first question worth answering honestly, on either side of the table.
For workmen with a year behind them, the Act sets out conditions that have to be satisfied before the termination, not afterwards.
Section 25F, Industrial Disputes Act, 1947 — conditions precedent to retrenchment (in substance).
No workman employed in any industry who has been in continuous service for not less than one year under an employer shall be retrenched by that employer until —
(a) the workman has been given one month’s notice in writing indicating the reasons for retrenchment and the period of notice has expired, or he has been paid in lieu of such notice wages for the period of the notice;
(b) the workman has been paid, at the time of retrenchment, compensation equivalent to fifteen days’ average pay for every completed year of continuous service or any part thereof in excess of six months; and
(c) notice in the prescribed manner has been served on the appropriate Government or the prescribed authority.
Read the phrase “at the time of retrenchment” in clause (b). The compensation is not something to be settled later in the full and final. It is a condition of the termination being lawful. And clause (a) requires the notice to state the reasons, which is why a bare one-line letter often fails even when the money was paid.
The arithmetic in clause (b) also rewards part-years generously: any part of a year in excess of six months counts as a completed year. Six years and seven months is seven years for this purpose.
Everything in Section 25F turns on “continuous service for not less than one year”, and the Act defines that in a way that does not require a clean calendar year.
Section 25B, Industrial Disputes Act, 1947 — definition of continuous service (in substance).
A workman shall be deemed to have been in continuous service under an employer for a period of one year if, during the period of twelve calendar months preceding the date with reference to which the calculation is made, he has actually worked under the employer for not less than two hundred and forty days. In computing that number, days on which he was laid off, on leave with full wages, absent due to temporary disablement caused by an accident arising out of and in the course of his employment, and in the case of a female, on maternity leave, are included.
Two practical consequences. For employees: a break in service, or a period on leave, does not automatically reset the clock, and the days counted are days you were available under that employer rather than merely days you were at a desk. For employers: terminating at the eleven-month mark to avoid the threshold is a visible pattern, and the 240-day test is not the same as a twelve-month calendar.
Employees in Delhi offices, shops and commercial establishments have a notice entitlement that has nothing to do with their contract and that most of them have never heard of.
Section 30, Delhi Shops and Establishments Act, 1954 — notice of dismissal (in substance).
No employer shall dispense with the services of an employee who has been employed continuously for a period of not less than three months without giving such person at least one month’s notice in writing, or wages in lieu of such notice. This does not apply where the services are dispensed with on a charge of misconduct supported by satisfactory evidence recorded at an enquiry held for the purpose.
Three points worth holding on to. First, the threshold is three months, not a year, so it reaches far more people than Section 25F does. Second, the exception requires a charge of misconduct supported by evidence recorded at an enquiry — an enquiry, not an accusation, and certainly not a phone call on a Friday evening. Third, it applies to establishments covered by the Act, which in Delhi covers most ordinary offices, shops and commercial establishments.
Order an employment agreement — free, pay after work
Companies increasingly engage people as consultants, retainers or freelancers, and the arrangement is often perfectly genuine. It becomes a problem when the paperwork says contractor and the reality says employee, because the statutory consequences follow the reality.
Sushilaben Indravadan Gandhi v. The New India Assurance Company Limited — Supreme Court of India, 2020.
The Court held that there is no one test that decides whether a contract is a contract of service or a contract for services. The control test, the integration test and the economic reality test are all relevant indicators, and the correct approach is to look at the contract as a whole and at the totality of the facts and circumstances of the particular case.
| Indicator | Points towards employment | Points towards a contract for services |
|---|---|---|
| Control | The company directs how, when and where the work is done | The person decides the method and the hours |
| Integration | The work is part of the business, not an accessory to it | The service is bought in from outside the organisation |
| Tools and place | Company laptop, company premises, company systems | Own equipment, own place of work |
| Exclusivity | Cannot work for anybody else | Free to take other clients |
| Payment | Fixed monthly salary, leave, appraisal cycle | Invoiced against deliverables or milestones |
| Substitution | Must perform personally | Can send somebody competent instead |
If a genuine contractor arrangement is what you want, the paperwork should match it — a consultancy agreement or a freelance agreement with deliverables, invoices and independence, not an employment contract with the word “consultant” pasted over it. We draft both, and we will say plainly which one your facts actually support.
These obligations attach because the establishment or the employee qualifies, not because the contract grants them. Thresholds and figures are revised from time to time, so we confirm the current position for your establishment rather than printing numbers that go stale.
| Obligation | Broadly applies when | What it gives |
|---|---|---|
| Shops and establishments notice and records | The establishment is covered by the State Act | Notice on termination, hours, leave, registers |
| Retrenchment compensation | The person is a workman with one year’s continuous service | Notice with reasons, fifteen days’ pay per completed year, notice to Government |
| Gratuity | Five years’ continuous service — not required on death or disablement | Fifteen days’ wages per completed year, subject to the ceiling |
| Provident fund | Establishments at or above the statutory employee threshold | Employer and employee contributions to a retirement corpus |
| Employees’ State Insurance | Covered establishments and employees within the wage limit | Medical, sickness, maternity and dependants’ benefits |
| Internal Committee under POSH | Ten or more employees at the workplace | A constituted committee, a policy and an annual report |
| Maternity benefit | Eighty days’ work in the preceding twelve months | Twenty-six weeks of paid leave for the first two children |
| Crèche facility | Fifty or more employees | A crèche, with visits allowed during the day |
Gratuity is the entitlement people plan around and misunderstand most.
Section 4(1), Payment of Gratuity Act, 1972 (in substance).
Gratuity shall be payable to an employee on the termination of his employment after he has rendered continuous service for not less than five years — on his superannuation, on his retirement or resignation, or on his death or disablement due to accident or disease. The completion of continuous service of five years shall not be necessary where the termination of employment is due to death or disablement.
That final sentence is the one families are never told. Where an employee dies in service, or is disabled, the five-year qualification does not apply at all, and the amount is payable to the nominee or the heirs. Section 4(2) sets the rate at fifteen days’ wages for every completed year of service, and Section 4(3) caps the total at the figure in force, which has been raised by notification over the years.
The five-year period is itself counted using a continuous-service test that, like Section 25B, works on days actually worked rather than on a clean calendar. Employees who left at four years and eight or ten months are worth checking carefully rather than writing off.
Employers sometimes treat gratuity as discretionary. It is not, and the grounds for withholding it are specific.
Section 4(6), Payment of Gratuity Act, 1972 (in substance).
The gratuity of an employee whose services have been terminated for any act, wilful omission or negligence causing damage or loss to, or destruction of, property belonging to the employer shall be forfeited to the extent of the damage or loss so caused. The gratuity payable may be wholly or partially forfeited where the services have been terminated for riotous or disorderly conduct or any other act of violence, or for any act which constitutes an offence involving moral turpitude, provided that such offence is committed by him in the course of his employment.
Note the structure. The first limb is capped at the actual loss — it is compensation, not punishment. The second limb requires the services to have been terminated for that conduct, which means the employer has to have run the process and reached that conclusion, not merely alleged it during the exit. An employee who resigned and is then accused on the way out is in a very different position from one who was dismissed after an enquiry.
This one catches small and medium employers constantly, and it is a standing obligation rather than something to arrange when a complaint arrives.
Section 4, Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (in substance).
Every employer of a workplace shall, by written order, constitute an Internal Committee, where the office or administrative unit employs ten or more workers. The Committee shall consist of a Presiding Officer who shall be a woman employed at a senior level, not less than two members from amongst employees committed to the cause of women or who have had experience in social work or have legal knowledge, and one member from amongst non-governmental organisations or associations committed to the cause of women or a person familiar with the issues relating to sexual harassment.
Section 19 sets out the employer’s duties, which include providing a safe working environment, displaying the penal consequences, organising awareness programmes and assisting a complainant. Section 26 provides a penalty for failing to constitute the Committee or comply with the Act, and repeated contravention can affect the employer’s licences and registrations.
The point for an employment agreement is narrower but real: the contract and the joining kit should reference the policy, the employee should acknowledge receiving it, and the Committee should exist before anybody needs it. All three are inexpensive. None of them can be done retrospectively.
The 2017 amendment to the Maternity Benefit Act, 1961 substantially enlarged the entitlement, and small employers are frequently still working from the old position.
For the contract, the drafting point is simply not to write something that contradicts this. A leave clause that offers less than the statutory entitlement does not reduce the entitlement; it just tells a tribunal that the employer did not know the law.
Probation is a creature of contract, not of statute. There is no law that sets its length or that suspends employment rights during it, and that second half is where the misunderstanding sits.
What probation ordinarily does is give both sides a shorter notice period and a defined point at which the arrangement is confirmed or ended. What it does not do is put the employee outside the statutory floor. Shops and establishments notice provisions generally turn on a period of continuous employment rather than on confirmation, and a probationer accrues service for the purpose of tests that are counted in days.
Two drafting points worth insisting on. State what happens if nobody says anything at the end of the probation period — automatic confirmation is far cleaner than an indefinite probation that an employer forgets to close. And state the maximum extension, so probation cannot be renewed indefinitely as a way of keeping notice short.
A notice period binds both sides. What is often mis-stated is what an employer can actually recover when an employee does not serve it.
Section 74 of the Contract Act provides that where a sum is named in the contract as payable on breach, the party complaining is entitled to receive reasonable compensation not exceeding the amount so named. The named figure is therefore a ceiling. In the ordinary case an employer recovers the salary for the unserved period, which is a real loss it can point to, rather than a multiple of it.
Several other things people are told about notice periods are worth testing:
Clauses that operate after the employment ends fall into three groups and they are treated very differently.
| Clause | Position after termination | Practical effect |
|---|---|---|
| Confidentiality | Ordinarily survives | Protects information, which is what the employer usually actually needs |
| Non-solicitation of clients and staff | Treated differently from a bare non-compete | Narrower, and more defensible, than a ban on working |
| Non-compete — not working elsewhere | Runs into Section 27 and is generally not enforced after termination | Often signed, rarely enforced |
The full treatment — Section 27 and its exception, the leading judgments, and why the Indian position differs sharply from the American one people read about online — is in our NDA and non-compete guide. There is no purpose in repeating it here. The drafting takeaway is that an employer who wants real protection should invest the clause in confidentiality and non-solicitation rather than in a restraint that will not hold.
Two clauses that were once an afterthought and are now among the most fought-over.
On intellectual property, a usable clause does four things: it assigns rights in work created in the course of employment; it defines what “in the course of employment” means for this role; it carves out what the employee brings with them or creates on their own time with their own resources; and it obliges the employee to execute whatever further documents an assignment or a registration requires. The fourth is the one that gets left out, and it is the one that matters when a filing has to be made two years after the person has left.
On dual employment, there is no general prohibition on holding two jobs for most private-sector employees, though specific statutes restrict it in particular settings. In the ordinary case it is a matter of contract. A clause that bans all outside activity is usually wider than the employer needs and harder to defend; a clause that requires written disclosure of outside work and prohibits work that competes or uses company resources is narrower and far more likely to be respected.
Most contracts devote a paragraph to joining and a line to leaving, which is exactly the wrong way round. A termination clause that has been thought about should answer all of these.
An employment agreement is a chargeable instrument, and the duty on it is small — which is precisely why skipping it is such an unnecessary risk. An instrument that is not duly stamped cannot be admitted in evidence or acted upon, so the contract you rely on becomes the contract you cannot produce. The rules and the penalty are in our e-stamp paper guide; we stamp it correctly as part of the drafting.
Registration is not required. Notarisation is not legally necessary, though some employers use notarisation for bonds and undertakings signed alongside.
What matters far more than either is mundane: both parties sign every page, both keep an executed copy, and every annexure referred to in the contract is actually attached and initialled. An agreement that refers to “the salary structure set out in Annexure A” with no Annexure A is a gap that will be read against whoever drafted it.
Most exits are fine. The ones that are not tend to follow the same shape, and the same sequence works.
A standard employment agreement is drafted in 1 – 2 days. What takes the time is not the typing but the questions beforehand: what this person will actually do, what they will have access to, whether the arrangement is employment at all, and which statutory obligations the establishment already carries.
| What | Paid to | Typical timing |
|---|---|---|
| Drafting, from ₹900 | Us, after the work is done | 1 – 2 days |
| Stamp duty on the agreement | The State, through the e-stamp certificate | Before execution |
| Notarisation, if you want it | The notary | Same visit |
| A set for a team — contract, policies, joining kit | Us | Quoted on the number of roles |
We draft for both sides — companies putting a proper contract in place, and employees who want to know what they are about to sign before they sign it. We will tell you plainly when a clause is one-sided, including when it is one-sided in your favour and unlikely to hold. Nothing is payable in advance.
That one answer decides whether this is employment or a contract for services, which statutory obligations follow, and which clauses are worth paying for. We draft for companies and for employees, and we will tell you when a clause will not hold.
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